Effective Date: 25 October 2018
Artifact Technologies respects your privacy and is committed to protecting the personal information that you may provide to us or that we may collect while you are using our web sites or our applications, software, or related services made accessible through our web sites, third-party web sites, or through other online access points. California residents have certain privacy rights detailed in the Your California Privacy Rights section below.
1. SCOPE OF THIS POLICY
THIS POLICY DOES NOT APPLY TO THE PRACTICES OF COMPANIES THAT WE DO NOT OWN OR CONTROL, SUCH AS PRACTICES BY OUR THIRD-PARTY PARTNERS IN CONNECTION WITH THEIR WEB SITES, THEIR SOFTWARE, OR THEIR SERVICES, ANY OF WHICH MAY BE ACCESSIBLE VIA A LINK ON OUR SITE OR THROUGH OUR SOFTWARE.
From time to time, we may add new web sites other than those listed above, but they will provide a link to this Policy and will be governed by its terms. Such web sites are included in the definition of the “Site,” as that term is used in this Policy.
References in this Policy to “Artifact Technologies,” “we,” “us,” and “our” refer to Artifact Technologies, LLC., a Washington corporation, its subsidiaries, and its affiliates.
2. PERSONAL INFORMATION WE COLLECT
We may collect various types of personal information about you, including personally identifiable information. “Personally identifiable information” means information that can be used to identify or contact you, such as your name, address, telephone number, mobile number, or e-mail address.
We may collect personal information in a number of ways through the Site, Software, and Services, such as when you provide it voluntarily to us in connection with registering, creating a profile, engaging in a transaction, or sending an e-mail or other type of message to us or another user, or participating in interactive forums or features of the Site, Software, or Services. If we collect information from you off-line and it is linked with personal information, we will treat that information as personal information. Some personal information may also be automatically collected through the use of the Site, Software, or Services, as described below. When you engage in fee-based activities, you will be required to provide necessary billing information such as your real name, credit card or other payment information, and street address.
Personal information does not include aggregate information, which is data we collect about the use of the Site, Software, and Services, or categories of users and uses, from which personal information has been removed. Aggregate data is used for a number of purposes, such as to help us understand user needs and preferences so that we can improve our products and services. Aggregate data includes anonymous, aggregated profiling and session data derived from information that you have provided to us through surveys, questionnaires, polls, etc., but which is not tied to any personal information. Aggregated anonymous information also includes information about site usage and the customer base.
As part of the registration process or engagement process for some services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your entertainment preferences, purchasing habits, and the like. This information is generally optional but may be included in your account profile and tied to personal information. We request this information in order to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.
3. USES OF PERSONAL INFORMATION
We use personal information that we collect to process your requests or transactions; to provide you the Services; to provide you with other information or services you request from time-to-time; to inform you about other information, events, promotions, products, or services we think will be of interest to you; to learn more about and improve the Services; and for the purpose for which information was provided. For example, personal information may be used to:
• Provide you with the Services that you request, complete any transactions, or enable your use of the various features and functionalities of the Site, Software, and Services;
• Send you welcoming, account-related, or other customer service-related e-mails, SMS text messages, or other forms of electronic communication;
• Contact you about our, or a third party’s, services, products, activities, special events, or offers;
• Respond to your e-mails, SMS text messages, submissions, comments, requests, or complaints;
• Respond to your request for recovery of a username or password;
• Request feedback and to enable us to develop, customize, and improve the Site, the Software, the Services, and new offerings; and
• Enable you to participate in certain of our sweepstakes, contests, surveys, and other promotions, if offered.
4. SHARING OF PERSONAL INFORMATION
We do not sell or rent personal information to third parties or share personal information with third parties, including for direct marketing purposes, except as described in this Policy or with your consent. We may provide access to or share personal information with third-party consultants, vendors, and service providers (“Service Providers”) who perform functions on our behalf in order to carry out their work.
The Site, Software, or Services, may include certain online communities and other interactive features in connection with which you may choose to create a user profile (including, but not limited to, a “public profile”). We may display the information that you include in your user profile to other users of the Site, Software, or Services, including members of the community and, in the case of your public profile, to visitors. In connection with the creation of your user profile, you may choose to provide us with information and content – for example, your photos and videos – that is in addition to the other information that you provide to us or that we collect (as further described in this Policy). By providing us with such additional information and content, you agree that we may make that additional information and content available to other users of the Site, Software, or Services, including members of the community and, in the case of such additional information and content that you include in your public profile, to visitors.
We also may share your information with law enforcement or other appropriate authorities, our business partners, or other third parties if we have a reasonable, good-faith belief that the disclosure of such information to such parties is necessary or advisable in order to: (a) comply with legal process; (b) enforce our rights and agreements, including our rules, policies, and guidelines; (c) respond to claims that any content that you have posted or otherwise made available on the Site or through the Software or Services violates the rights of third parties, including the legal rights of any of our partners; (d) protect the rights, property, or personal safety of us, our employees, our business, our users, our business partners, or the general public (including, but not limited to, victims of abuse – see below); or (e) prevent and protect us and our users from illicit, fraudulent, abusive, unlawful, or unauthorized use of the Site, Software, or Services. Your personal information also may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing, or acquisition or in any other situation where personal information may be transferred as one of our business assets.
A Special Note About Potential Victims of Abuse. Notwithstanding any other provision of this Policy or our Terms and Service, we reserve the right, but have no obligation, to disclose any information that you submit to us, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, or domestic violence. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You understand and acknowledge that we are permitted to make such disclosure.
5. ONLINE COMMUNITIES
As mentioned above, the Site, Software, and Services may include certain online communities and other interactive features, such as user profiles (including public profiles), discussion forums, public message boards, wall posts, and chat rooms. You may be asked to provide your name, choose a user or member name, and/or choose a password in order to participate in certain features of the Site, Software, or Services. In certain cases, the Site, Software, and Services, such as the online communities, may use your first name as your user name or user ID automatically in connection with certain features. As such, your first name may be available to and accessible by the general public while you participate in such features. Further, information you post in any public areas of the Site or through the Software or Services is publicly available and may be shared with other users. To the extent that you create a public profile that may be available to others users, you are solely responsible for its content and accuracy at all times. To edit, change, or delete such information or change your privacy preferences, follow the instructions on the Site or available through the Software. Although we strive to use reasonable efforts to implement these privacy preferences, no system or security measure is perfect or impenetrable. You should always be cautious when giving out personal information to others in public online forums. We are not responsible for protecting such information that you may disclose to third parties through our Site, Software, or Services (e.g. sending your contact information to another user via a forum, message board, or chat room).
IF PARENTS OF MINORS CHOOSE TO ALLOW THEIR CHILDREN TO USE THE SITE, SOFTWARE, OR SERVICES, WE STRONGLY ENCOURAGE SUCH PARENTS TO CAREFULLY SUPERVISE THEIR CHILDREN’S ACTIVITY IN ANY AND ALL PUBLIC FORUMS AND TO CAUTION THEIR CHILDREN NOT TO SHARE ANY PERSONAL INFORMATION (SEE FURTHER INFORMATION BELOW).
6. USE OF TRACKING TECHNOLOGIES
Cookies, web beacons, location-identifying technologies, in-app tracking methods and other tracking technologies now and hereafter developed (“Tracking Technologies”) may be used to collect information about interactions with the Site, Software, Services or e-mails, including information about your browsing and purchasing behavior.
For more information about cookies and web beacons, go to http://en.wikipedia.org/wiki/HTTP_cookie and/or http://en.wikipedia.org/wiki/Web_bug.
Location-identifying Technologies. GPS (global positioning systems) software, geo-filtering and other location-aware technologies locate (sometimes precisely) you, or make assumptions about your location, for purposes such as verifying your location and delivering or restricting content based on your location. If you have enabled GPS or use other location-based features on the Site, Software, or Services, your device location may be tracked.
In-App Tracking Methods. There are a variety of Tracking Technologies that may be included in mobile applications, and these are not browser-based like cookies and cannot be controlled by browser settings. Some use device identifier, or other identifiers such as “Ad IDs” to associate app user activity to a particular app and to track user activity across apps and/or devices.
Some information about your use of the Site, Software, and Services and certain third-party services may be collected using Tracking Technologies across time and services, and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Site, Software, and Services and certain third-party services. See Section 7 regarding certain choices regarding these activities.
7. TRACKING AND COMMUNICATION OPTIONS
a. Tracking Technologies Generally
Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies, or other Tracking Technologies. For information on disabling Flash cookies, go to Adobe’s website http://helpx.adobe.com/flash-player/kb/disable-third-party-local-shared.html. Please be aware that if you disable or remove these technologies, some parts of the Site, Software, or Services may not work and that when you revisit the Site, Software, or Services your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
Some App-related Tracking Technologies in connection with non-browser usage (e.g., most functionality of a mobile app) can only be disabled by uninstalling the app. To uninstall an app, follow the instructions from your operating system or handset manufacturer. Apple and Google mobile device settings have settings to limit ad tracking, and other tracking, but these may not be completely effective.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you can visit http://www.allaboutdnt.com, but we are not responsible for the completeness or accuracy of this third party information. Some third parties, however, may offer you choices regarding their Tracking Technologies. One way to potentially identify cookies on our web site is to add the free Ghostery plug-in to your browser (www.ghostery.com), which according to Ghostery will display for you traditional, browser-based cookies associated with the web sites (but not mobile apps) you visit and privacy and opt-out policies and options of the parties operating those cookies. We are not responsible for the completeness or accuracy of this tool or third party choice notices or mechanisms. For specific information on some of the choice options offered by third party analytics and advertising providers, see the next section.
b. Analytics and Advertising Tracking Technologies
We may engage and work with Service Providers and other third parties to serve advertisements on the Service and/or on third-party services. Ads may be tailored to your interest based on your browsing of the Service and elsewhere on the Internet, sometimes referred to as “interest-based advertising” and “online behavioral advertising” (“Interest-based Advertising”), which may include sending you an ad on a third-party service after you have left the Service (i.e., “retargeting”).
You may choose whether to receive some Interest-based Advertising by submitting opt-outs. Some of the advertisers and Service Providers that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, visit http://www.aboutads.info/choices/, and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program for mobile apps. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. We support the ad industry’s 2009 Self-regulatory Principles for Online Behavioral Advertising (https://www.iab.com/wp-content/uploads/2015/05/ven-principles-07-01-09.pdf) and expects that ad networks we directly engage to serve you Interest-based Advertising will do so as well, though we cannot guaranty their compliance. We are not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.
In addition, we may serve ads on third-party services that are targeted to reach people on those services that are also identified on one of more of our data bases (“Matched List Ads”). This is done by using tracking technologies or by matching common factors between our data bases and the data bases of the third-party services. For instance, we may use such ad services offered by Facebook or Twitter and other Third-Party Services. We are not responsible for these Third-Party Services, including without limitation their security of the data. If we use Facebook to serve Matched List Ads on Facebook services, you should be able to hover over the box in the right corner of such a Facebook ad, or go to your account settings, and find out what options Facebook offers you to control such ads. If we use Twitter Matched List Ads, you should be able to review your ad options in account settings on Twitter. We are not responsible for such third parties’ failure to comply with your or our opt-out instructions, they may not give us notice of opt-outs to our ads that you give to them, and they may change their options without notice to us or you.
c. Mobile Apps
With respect to our mobile apps (“apps”), you can stop all collection of data generated by use of the app by uninstalling the app. Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain features (e.g., location-based services, push notifications, accessing calendar/contacts/photos, etc.), by adjusting the permissions in your mobile device and/or the app’s settings. Beware that if GPS precise location services are disabled, other means of establishing or estimating location (e.g., connecting to or proximity to wi-fi, Bluetooth, beacons, or our networks) may persist. See also the prior section regarding the DAA’s mobile Interest-based Advertising choices.
8. PROTECTING PERSONAL INFORMATION
9. OPTING OUT
If you do not wish to receive promotional communications from us about our products and services, you may opt out at the time of registration or information collection by (i) for promotional e-mails, following the instructions provided in emails to click on the unsubscribe link, or if available by changing your communication preferences by logging onto your account; (ii) for text messages, following the instructions provided in text messages from us to text the word, “STOP”; and (iii) for app push notifications turn off push notifications on the settings of your device and/or the app, as applicable. If you wish to change your contact preferences at a later date, you may login to your account settings online and update your contact preferences. You have the ability to choose, through your account settings, whether or not to allow other users to contact you through private messaging or e-mail. Please note, even if you opt out of receiving promotional communications from us, you may still receive, subject to applicable law, operational e-mails or SMS text messages, including messages relating to transactions or Services you have specifically requested, responding to any e-mail from you to us, notifying you of updates or changes to our policies and procedures, or that otherwise provide you with information we believe is important to users of the Site, Software, or Services. Our systems require time to update, so your opt out requests may not update immediately.
10. SPECIAL NOTICE REGARDING CHILDREN
a. Children Under the Age of 13 Years
The Site, Software, and Services are intended for a general audience and not designed for or directed to children under the age of 13 years. As such, we do not knowingly permit children under the age of 13 years to register to use the Site, Software, or Services, and except as otherwise required by law, we will not knowingly collect, maintain, or disclose any personal information as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) from children under the age of 13 years in a manner that is not permitted by COPPA. If you are under the age of 13 years, you may not register to use the Site, Software, or Services; create a user account; sign up for any Service; or download or otherwise access Software from the Site, third-party sites, or other online access points. Further, you are not eligible to enter any of our sweepstakes, contests, surveys, or other promotions, if offered. If we obtain knowledge that we have collected children’s personal information in a manner not permitted by COPPA, we will remove such data to the extent required by COPPA. If you are a parent or legal guardian of a child under the age of 13 years old who has discovered that your child has submitted his or her personal information, you may contact us by sending an e-mail to firstname.lastname@example.org.
b. Children Between the Ages of 13 and 18 Years
At this time, the Site, Software, and Services are not intended for children between the ages of 13 and 18 years (or the age of majority in your jurisdiction, if it is older than 18 years). However, we may, from time-to-time, offer all or a portion of the Site, or certain of the Software or Services, to children between the ages of 13 and 18 years (or the age of majority in your jurisdiction, if it is older than 18 years). If you are between such ages, please let your parent or legal guardian know about this Policy and get his or her permission before you give us any of your personal information; before you use any of our public message boards, instant message services, chat features, or the like; before you sign up for any subscription services; and before you access or download any Software. Do not post your real name on a web site, message board, or similar communications feature, and never tell anyone online anything private about yourself or your family, including your telephone number, mobile number, e-mail address, and street address. Use screen names at all times. If you win a sweepstakes or contest that has a prize, your parent or legal guardian will have to mail or fax us a signed note at the street address or fax number listed in the rules for the specific sweepstakes or contest that says you have his or her permission to enter, and tells us he or she will accept the prize on your behalf. Some portions of the Site, or certain of the Software or Services, may have special rules for children under the age of 18 years of age (or the age of majority in your jurisdiction, if it is older than 18 years). When you are in those areas or using that Software or Services, you must follow those rules.
Any California residents under the age of eighteen (18) who have registered to use the Site, Software, or Services, and who posted content or information on the Service, can request removal by sending us an e-mail to email@example.com detailing where the content or information is posted and attesting that you posted it. We will then make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified to the extent required by applicable law. This removal process cannot ensure complete or comprehensive removal. For instance, third-parties may have republished or archived content by search engines and others that we do not control.
11. SPECIAL NOTICE REGARDING SWEEPSTAKES, CONTESTS, SURVEYS, AND OTHER PROMOTIONS
We may, from time to time, offer sweepstakes, contests, surveys, and other promotions on the Site or in connection with the Software or Services. In such cases, you may be asked to provide additional personal information, such as your mailing address. In each such case, no new personal information will be collected from you without your consent. This information may be collected by us or by Service Providers, such as third-party co-sponsors or vendors for the promotion. Our use of any such information will be governed by this Policy. The names of third parties, such as Service Providers (other than Service Providers hired by us to conduct, administer, and execute a promotion on our behalf), will be disclosed to you when you are asked to sign up for the sweepstake, contest, survey, or other promotion. You should review such third parties’ privacy policies to see how they may use any information that you disclose to them or that they collect from you.
12. SPECIAL NOTICE REGARDING RESUME SUBMISSIONS AND ONLINE JOB APPLICATIONS
We may, from time-to-time, allow for the online submission of resumes and job applications. Please be advised that information (including personal information) contained in a job applicant’s resume or otherwise submitted to us in a business capacity is not subject to the terms of this Policy. The information obtained from your resume will only be used for the purpose of accepting and evaluating your submission for a job and contacting you in connection with that purpose.
EEOC / Affirmative Action Reporting. In conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission (“EEOC”), the Office of Federal Contract Compliance Programs (“OFCCP”) and similar state and local regulatory agencies, we may ask you to provide us with self-identifying information (such as veteran status, gender and ethnicity). Providing such self-identifying information is voluntary, but if you do provide us with such information, we may submit that information, to the EEOC, the OFCCP and similar state and local regulatory agencies or otherwise use or disclose it for business-related purposes, including, without limitation, responding to information requests, fulfilling regulatory reporting requirements and defending against employment related complaints.
13. SPECIAL NOTICE FOR PERSONS OUTSIDE THE UNITED STATES
You understand and acknowledge that we operate in the United States and that the Site, Software, and Services are controlled and offered by us from our facilities in the United States. We make no representations that the Site, Software, and Services are appropriate or available for use in other locations or jurisdictions. Those who access or use the Site, Software, or Services from other locations or jurisdictions do so at their own volition. Further, you understand and acknowledge that this Policy is intended to cover the use, collection, and disclosure of information on the Site, or in connection with the Software and Services, from residents of the United States. IF YOU ARE VISITING THE SITE OR USING THE SOFTWARE OR SERVICES FROM OUTSIDE THE UNITED STATES, PLEASE BE AWARE THAT YOUR INFORMATION MAY BE TRANSFERRED TO, STORED, AND PROCESSED IN THE UNITED STATES WHERE OUR SERVERS ARE LOCATED AND OUR CENTRAL DATABASE IS OPERATED. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using the Site, Software, and Services, you understand and acknowledge that your information will be transferred to and processed in our facilities in the United States and the facilities of the third parties with whom we share it as described in this Policy.
14. LINKS TO OTHER WEB SITES
15. CONTACT INFORMATION TO CORRECT AND UPDATE PERSONAL INFORMATION OR OBTAIN ADDITIONAL INFORMATION
If you have any questions, complaints, or comments regarding this Policy or our practices relating to the Site, Software, or Services, or you wish to verify, correct, or delete any personal information we have collected, please contact our customer support personnel. We will endeavor to respond to your inquiry or information request to the extent possible.
16. OTHER IMPORTANT AGREEMENTS THAT GOVERN YOUR USE OF OUR SITES, PRODUCTS, SERVICES, AND SOFTWARE
17. SECURITY OF THE PERSONAL INFORMATION WE HAVE COLLECTED
While we take precautions against possible breaches in our web sites and customer databases, no web site or Internet transmission is completely secure. Consequently, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Site, Software, and Services is at your own risk. We urge you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information or user ID), logging out of your user account, and closing your web browser.
We use a security technology known as a secure-socket-layer (or SSL) to protect the transmission of payment information to the Site or in connection with use of the Software. Unless otherwise specified herein, on the Site, or as part of the Service (i.e., where you make a purchase), credit card numbers are used only for payment processing and are not retained for marketing purposes.
18. NOTICE OF CHANGES TO THIS POLICY
We reserve the right to revise and update this Policy at any time. Notice of any revisions or updates to this Policy will be posted in this section of the Site, and any such revisions or updates will be effective upon the posting of such notice, unless otherwise expressly stated. Your continued use of the Site, Software, or Services, after the posting, will constitute your acceptance of those revisions and updates. Therefore, you should frequently review this Policy to understand the terms and conditions that govern use of information that you provide to us. If you do not agree to any revisions or updates to this Policy as they may occur, you must terminate your registration immediately and discontinue your use of the Site, Software, and Services.
Please feel free to contact us at any time by sending an e-mail to firstname.lastname@example.org, if you have further questions about Artifact Technologies or this Policy or if you want to receive a previous version of this Policy.
20. CALIFORNIA RESIDENTS: YOUR CALIFORNIA PRIVACY RIGHTS
Under the laws of the State of California, U.S.A., residents of California who have an established business relationship with Artifact Technologies or one of its subsidiaries may choose to opt out of Artifact Technologies disclosure of personal information about them to third parties for direct marketing purposes. As detailed above (see Section 4), our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your consent. If you choose to opt-out at any time after granting your consent, please e-mail us at email@example.com. California residents may request information about our compliance with the Shine the Light law, and obtain disclosure of third parties we have shared information in accordance with the law for their direct marketing purposes absent your choice and the categories of information shared, by sending us an e-mail at firstname.lastname@example.org or by sending a letter to us at PO BOX 99527 Seattle, WA. 98139, (Attention: Privacy Request). Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the provided e-mail address or mail address.